Santa Clara Area, CA
Hi IT Professional
MindSource is searching for Sr. Genesys Engineer for a long term contract in Sunnyvale, CA.
Please send your resume and contact information to email@example.com to apply.
- Experience with Genesys 8.x platform
- Understanding of Genesys Management and Framework layer components
- Understanding of Genesys high availability architecture, end to end flow of interactions etc.
- Ability to analyze logs and troubleshoot issues
- Ability to understand business requirements and propose efficient technical solutions
- Willingness to learn fast and meet challenges
- Excellent communication skills
- Genesys eServices with iWD (Intelligent Workload distributor) experience
- Genesys Routing using IRD
- Experience with Genesys rules engine and development of rule templates
- Genesys Certification
- Exposure to Genesys PSDKs
- Java development