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Genesys Engineer

Santa Clara Area, CA

Post Date: 04/04/2018 Job ID: JN -042018-8629

Hi IT Professional

MindSource is searching for Sr. Genesys Engineer for a long term contract in Sunnyvale, CA.

Please send your resume and contact information to mattr@mindsource.com to apply.

Requirements:

    • Experience with Genesys 8.x platform
    • Understanding of Genesys Management and Framework layer components
    • Understanding of Genesys high availability architecture, end to end flow of interactions etc.
    • Ability to analyze logs and troubleshoot issues
    • Ability to understand business requirements and propose efficient technical solutions
    • Willingness to learn fast and meet challenges
    • Excellent communication skills

Desirable:

    • Genesys eServices with iWD (Intelligent Workload distributor) experience
    • Genesys Routing using IRD
    • Experience with Genesys rules engine and development of rule templates
    • Genesys Certification
    • Exposure to Genesys PSDKs
    • Java development

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